Privacy Policy

1. Information We Collect

We collect information you provide directly, information created during your order or portal use, and certain technical information collected automatically when you use the site.

• Contact and account information, such as your name, email address, mailing address, phone number, login credentials, and portal profile details.
• Business formation information, such as business name choices, formation state, entity type, member or manager details, company address information, and answers you submit in our forms.
• Filing and compliance information, such as questionnaire answers, uploaded documents, state filing details, support requests, and related order notes.
• Signature and consent records, such as typed signatures, drawn signatures, timestamps, IP address, browser details, and records of required checkboxes or authorizations.
• Billing and transaction information, such as order details, pricing selections, recurring service status, payment method metadata, payment status, and refund or cancellation history. We use third-party payment processors and do not store full payment card numbers in our own systems.
• Communications, such as emails, portal messages, customer service requests, survey responses, and other information you send to us.
• Usage and device information, such as IP address, browser type, operating system, device identifiers, pages viewed, referral URLs, timestamps, and similar site interaction data.

2. How We Collect Information

We collect information in several ways depending on how you interact with Register Your LLC.

• Directly from you when you fill out forms, create an account, complete checkout, upload documents, request support, or update your company profile.
• Automatically through cookies, analytics tools, server logs, and similar technologies when you browse or interact with the site or portal.
• From service providers and business partners involved in payments, customer communications, document storage, fraud prevention, analytics, CRM, and filing operations.
• From government agencies, filing systems, or third-party providers when necessary to verify, fulfill, update, or complete the services you requested.

3. How We Use Information

We use personal and business information to operate the site, fulfill orders, provide support, and maintain customer accounts.

• Create and manage your account and portal access.
• Process your orders, payments, renewals, refunds, and cancellations.
• Prepare, review, submit, or support business formation, registered agent, compliance, and document-related services.
• Communicate with you about your order, account, required actions, renewals, service updates, and customer support issues.
• Maintain records of customer consent, electronic signature activity, and transaction history.
• Detect, investigate, prevent, or respond to fraud, abuse, security incidents, or unauthorized activity.
• Improve our services, checkout flow, portal experience, customer communications, and internal operations.
• Comply with legal obligations, enforce our terms, and protect our rights, users, personnel, and systems.

4. How We Share Information

We do not sell your personal information for money. We share information only as needed to operate our business, deliver the services you request, comply with law, or protect our rights.

• With payment processors and payment service providers to process transactions and manage billing activity.
• With email, hosting, storage, analytics, security, customer support, and infrastructure vendors that help us run the site and portal.
• With CRM, document, and workflow providers we use to manage customer records, service fulfillment, and support operations.
• With state agencies, the IRS, registered agent providers, and other filing-related partners or processors when needed to fulfill the services you purchased or requested.
• With professional advisors, insurers, auditors, or legal counsel when reasonably necessary for compliance, enforcement, or risk management.
• In connection with a merger, financing, acquisition, sale of assets, or similar business transaction.
• When required by subpoena, court order, law, regulation, or a good-faith belief that disclosure is necessary to protect people, property, or legal rights.

5. Cookies, Analytics, and Similar Technologies

We and our service providers may use cookies, pixels, local storage, session technologies, and analytics tools to remember preferences, keep the site secure, understand how visitors use the site, and improve performance.

• Some technologies are necessary for account login, checkout, fraud prevention, and core site functionality.
• Some technologies help us understand page usage, feature performance, device type, or traffic trends.
• You can control cookies through your browser settings, but disabling some cookies may affect login, checkout, or portal features.

6. Do Not Track Signals

Some browsers offer a "Do Not Track" setting. Because there is not yet a universally accepted standard for how to respond to those signals, our site may not respond differently when a Do Not Track signal is received. We may continue to use cookies and similar technologies as described in this Privacy Policy.

7. Text Messages, Calls, and Transactional Communications

If you provide your phone number or consent to be contacted, we may send order-related calls, texts, or other transactional communications regarding your application, account, renewals, support issues, or required next steps. Message frequency may vary. Consent to receive these communications is not a guarantee of marketing messaging, and you can follow the instructions in the message or contact us to request changes where applicable.

8. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain your portal account, document transactions, support recurring services, comply with legal obligations, resolve disputes, enforce agreements, and keep appropriate business records. Retention periods may vary depending on the type of data, the service involved, and legal or operational requirements.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

10. Children's Privacy

Our services are intended for adults and business use. We do not knowingly collect personal information from children under 18. If you believe a child has provided information to us, please contact us at support@registeryourllc.com so we can review and address the issue.

11. Third-Party Sites and Services

Our site or portal may link to third-party websites or integrate third-party services. Their privacy practices are governed by their own policies, not this one. We encourage you to review the privacy policies of any third-party services you use or access through our platform.

12. Your Privacy Rights

Depending on where you live and applicable law, you may have rights relating to your personal information.

• You may have the right to request access to, correction of, or deletion of certain personal information.
• You may have the right to request a copy of certain information you provided to us.
• You may have the right to object to or limit certain processing in limited circumstances.
• If applicable law gives you the right to opt out of the sale or sharing of personal information, you may contact us to make that request.
• We may need to verify your identity before completing a request and may retain certain information where permitted or required by law.

13. California Privacy Notice

California law may provide additional rights to eligible California residents, including rights to know, access, correct, delete, and request information about how personal information is collected, used, disclosed, sold, or shared. If you are a California resident and want to exercise a privacy right, contact us at support@registeryourllc.com with enough information for us to verify and respond to your request.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above. Your continued use of the site or services after an update means the revised policy will apply going forward.

15. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy-related request, please contact us at support@registeryourllc.com.